Quality issues with the Canadian dial in numbers

Incident Report for Join.me

Resolved

The LogMeIn Technical Operations Team has completed testing our Applications, all alerts have cleared, and this issue is closed. Please feel free to reach out to our Customer Care team by calling (866) 478-1805 should you have questions or comments.

Posted May 16, 2018 - 08:11 UTC

Identified

The issue has been identified and is affecting the toll (local) dial in numbers. We are working with our Canadian partner on the resolution.

Posted May 15, 2018 - 21:33 UTC

Investigating

We are currently investigating reports of intermittent quality issues using the Canadian dial in numbers. While the problem is being investigated please try using your Computer audio (VoIP) or use this link for more dial in numbers.
http://help.join.me/knowledgebase/articles/149448-international-conference-numbers

We apologize for any disruption this may cause you and your meeting participants.

Posted May 15, 2018 - 21:22 UTC

This incident affected: join.me.