Intermittent service outage in the Asia-Pacific region
Incident Report for Join.me
Resolved
Our monitoring system and our users reported service outage which could be experienced upon wanting to start a meeting.
During the investigation the team found multiple issues with servers in one of our datacenters and immediately started recovery.

For the full duration and impact of the outage please refer to the following table for various timezones:
- UTC: 08 Oct 2:19 PM and 09 Oct 6:41 AM
- ET: 08 Oct 10:19 AM and 09 Oct 2:41 AM
- PT: 08 Oct 7:19 AM and 08 Oct 11:41 PM
- AET: 09 Oct 1:19 AM and 09 Oct 5:41 PM
- CEST: 08 Oct 4:19 PM and 09 Oct 8:41 AM

During this time users in the Asia-Pacific region might have experienced failure when they wanted to start a meeting.
Posted about 1 year ago. Oct 08, 2018 - 15:00 UTC